Privacy Policy

1. Introduction

Welcome to Priority Pings ("Service") operated by Priority Pings ("Company", "we", "us", or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and related services.

2. Data Controller & Contact

Priority Pings is the data controller of your personal data. If you have questions or concerns about this Policy or our data practices, contact us at support@prioritypings.com.

3. Information We Collect

3.1 Personal Data

• Name, email, username, profile picture, and any info provided during registration or profile setup.
• Identity verification details for creators.
• Social media profile data when you authenticate via TikTok, Instagram, Twitter, etc.

3.2 Payment & Transaction Data

• Payment method details (e.g., PayPal email, Stripe token).
• Transaction records: amounts, dates, creators.
• Service fees, refunds requested, and processor communications.

3.3 Usage Data

• Service activity: messages sent/received, response times, interactions.
• Log data: IP address, browser, OS, pages viewed, timestamps, referral URLs.

3.4 Cookies & Tracking

We use cookies, web beacons, and similar technologies to enhance your experience and analyze usage. See our Cookie Policy for details and opt-out instructions.

4. How We Use Your Information

• Provide, operate, and maintain the Service.
• Process payments and issue refunds.
• Authenticate and verify user identities.
• Personalize content and recommendations.
• Communicate updates, support, and promotional messages (with opt-out where required).
• Analyze usage, improve features, and troubleshoot.
• Comply with legal obligations, AML/KYC, and sanctions checks.

5. Legal Bases for Processing

If you are in the EU, our bases under GDPR include:

• Contractual Necessity: To perform the Service contract.
• Legal Compliance: To comply with financial regulations.
• Legitimate Interests: To improve and secure our Service, prevent fraud.
• Consent: For marketing and non-essential cookies where required.

6. Disclosure of Your Information

• Payment Processors: PayPal, Stripe for transactions and refunds.
• Service Providers: Hosting, analytics, support tools, email services.
• Law Enforcement & Regulators: When required by law or to protect rights.
• Business Transfers: In mergers or asset sales, under confidentiality.

7. Third-Party Integrations & APIs

We integrate with TikTok, Instagram, Twitter, and similar platforms under their API terms and your consent. For analytics and advertising, see our Cookie Policy for opt-out instructions.

8. International Data Transfers

Your data may be transferred to countries outside your jurisdiction, including the U.S. We use safeguards like Standard Contractual Clauses to protect your data under applicable laws.

9. Data Retention

We retain personal data as needed for service operation, legal compliance, dispute resolution, and enforcement. Usage and log data may be retained up to 24 months or anonymized sooner.

10. Your Privacy Rights

Depending on your jurisdiction, you may have rights to access, correct, delete your data, withdraw consent, or receive a machine-readable copy. To exercise these rights, contact us at support@prioritypings.com.

11. Security Measures

We implement industry-standard safeguards (TLS encryption, access controls, regular reviews) to protect data. However, no system is 100% secure—use the Service at your own risk.

12. Children’s Privacy

Our Service is not intended for children under 13 (or higher minimum age). We do not knowingly collect data from minors. If you believe we collected data from a child, contact us to request deletion.

13. Updates to This Policy

We may update this Privacy Policy. Changes will be posted here with a new Effective Date. Significant changes will be communicated via email or site notice.

14. Contact Information

For questions, requests, or concerns about this Policy, email support@prioritypings.com.