GDPR Compliance

1. Data Controller & Data Protection Officer

Priority Pings is the data controller for personal data processed under GDPR. For inquiries, exercise of rights, or to contact our Data Protection Officer, email support@prioritypings.com.

2. Lawful Bases for Processing

• Performance of contract: to provide the Service you request.
• Legal obligation: to comply with AML/KYC, tax, and financial regulations.
• Legitimate interests: to secure and improve the Service, prevent fraud, and analyze usage.
• Consent: for marketing communications and non-essential cookies.

3. Data Subject Rights

Under GDPR, EU residents have the right to:

• Access their personal data.
• Request correction or deletion of data.
• Restrict or object to certain processing.
• Port data to another controller.
• Withdraw consent at any time (does not affect prior processing).
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at support@prioritypings.com.

4. International Data Transfers

Personal data may be transferred to and stored in the USA or other countries. We employ Standard Contractual Clauses and other safeguards to ensure an adequate level of protection in accordance with GDPR.

5. Data Retention & Security

We retain personal data only as long as necessary to fulfill contractual and legal obligations. Usage logs are anonymized after 24 months. We implement technical and organizational measures, including TLS encryption, access controls, and regular audits, to protect your data.

6. Privacy by Design & Default

We incorporate data protection principles—minimization, purpose limitation, and integrity—into our systems and practices by default to safeguard personal data from collection through deletion.

7. Cookies & Third-Party Tools

Our Cookie Policy and Privacy Policy provide details on cookie usage and third-party services (e.g., PayPal, TikTok, Instagram, Twitter SDKs). Non-essential cookies require your opt-in consent before activation.

8. Supervisory Authority

If you believe we are not processing your data in accordance with GDPR, you have the right to lodge a complaint with a data protection authority in your country or the lead supervisory authority in Ireland (for EU-wide matters).